To be safe, let us say that in under 3 minutes NECA sold out of their Day 1 Comic-Con Exclusives Pre-Orders (all of which are pictured below). Now our community of collectors, Action Figure Junkies, was pretty upset on our closed Facebook page (seen HERE). There was all kinds of crazy talk going on about scalpers, bot buying, and a whole lot of upset collectors. We reached out to NECA so that they could shine some light on what goes on behind the scenes with these big pre-orders (below).
A huge thanks to NECA for getting back to us so quickly. We hope this helps and remember tomorrow there will be another pre-order sale. Visit the NECA store here: https://thenecastore.com
From NECA: "In an effort to keep things simple and recognizable, we have used the same rules, FAQs and purchase limits for years. There is only a set quantity each day (which we do not reveal, but it is decent). The sale starts at the same time each day since at least 2016. Purchase limits are the same as always - 2 per item, which means that you can’t get 2 figure sets and also get 2 figure diorama bundles… that would make 4 figure sets. The reason for purchase limits it that we know scalpers will be trying to game the system and we try to make it as hard as possible for them".
But I had one in my shopping cart! What happened?
From NECA: "Having something in your cart does not mean you have purchased it. That’s an online shopping standard… unless you have Ticketmaster money, of course! For everyone else, it’s easiest to think of the process like a vending machine… credit card validation goes in, stock comes out. The “line” at the vending machine is just happening in microseconds, but there is most definitely a line".
There are scalpers out there with bots buying them!
From NECA: "The system flags suspicious orders for us, and we review those manually. This results in some stock being freed up. That stock goes back into the next day’s quantity, so day 2 stock is always a touch higher than day one".
Why can't I get these in stores?
From NECA: "TMNT not only keeps any 7” scale we make out of retail, it limits the number we can make".